Run your WhatsApp from your agent

Overview

A lot of real work lives in WhatsApp: customers, suppliers, communities, the group that actually makes decisions. But WhatsApp has no open door for software on a normal account, so it stays a phone-in-hand channel your agent can't reach the way it reaches your email or your CRM.

Why it's hard

There's no public API unless you qualify for and pay for the Business API, with its message templates, approvals and separate number. Everything short of that means a person tapping through the app by hand. So the one channel where your fastest conversations happen is the one your tools can't touch.

How Reduck does it

Reduck operates WhatsApp Web in your own linked session, the same one you already use on your laptop. Your agent reads the inbox, opens a thread for context, and sends or replies as you, with no Business API, no template queue and no new number. Each message is verified as actually sent. WhatsApp turns into something your agent can act on, not just a place you check by hand.

What your agent does

• List your inbox with unread counts and last-message snippets
• Open a chat and read the thread for context
• Send a message, or reply inside an existing conversation
• React to, quote or forward a specific message
• Run a poll or handle a group when you ask

Who it's for

• Small businesses running customer conversations on WhatsApp
• Founders and operators who live in their chats
• Community and group organisers coordinating at scale